SHIPPING & PROCESSING
All orders are subject to approval and verification, which may affect processing times. Shipping and delivery estimates are based on internal processing, location, and dates provided by the shipping service. Delays experienced by shipping couriers, customs holds, or other external third parties are outside of our control.
All USA orders are shipped standard via USPS. International shipping methods vary by location. Please check your tracking number for further details.
RETURNS & EXCHANGES
REQUEST A RETURN
If you are not satisfied with your purchase, you can return your order within 5 business days of when your order was received. You must obtain a return authorization form before proceeding. Please contact Customer Care to obtain the form. Once you receive authorization, the unused merchandise must be shipped to us within 5 business days. If 5 business days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
We will not accept returns without a completed return authorization form.
We do not accept returns on the following:
- Digital Gift Cards
- Merchandise with make-up stains
- Merchandise without attached tags
- Merchandise that appear worn or smell of perfume
- Merchandise purchased during a promotional sale period
Edit Code accepts returns on unworn, unwashed, or unused merchandise only. Original shipping charges are non-refundable. You are responsible for all return shipping charges. We are not responsible for lost or stolen return packages - please send using a tracked shipping method. For hygienic reasons, all lingerie, swimwear, cosmetics, bodysuits, undergarments, jewelry and accessories are final sale and cannot be returned.
If your returns do not meet the conditions outlined above, we reserve the right to refuse refund. If you receive an incorrect or damaged item, please contact Customer Care.
PROMO & DISCOUNT CODES
Orders made with a discount or promo code are non-refundable, this includes our first time order discount. Codes can not be applied after checkout and can not be applied to past or previous orders.
HOLIDAY, BLACK FRIDAY & CYBER MONDAY SALES
Orders placed during our Black Friday, Cyber Monday, and Holiday Season promotional events are final. We will not process any returns, exchanges, or price adjustments. Due to very high volume in orders, shipping during times may vary from normal company policy.